Atlassway Agent: Smarter Template Management with AI

Managing Jira templates shouldn’t mean spending hours searching through documentation, reviewing templates manually, or writing repetitive content from scratch.

Atlassway Agent brings AI-powered assistance directly into Advanced Work Item Templates for Jira, helping teams understand, manage, create, and improve their templates faster.

Ask How to Get Things Done

Not sure how to configure something in the app?

Simply open Help and ask your question in natural language. Atlassway Agent uses the product documentation to provide step-by-step guidance and can point you directly to the relevant documentation page when you need more details.

Instead of searching for the answer, just ask.

Understand Your Templates with Template Insights

Keeping templates organized and useful becomes easier with Template Insights.

With three AI-powered capabilities, you can quickly understand what needs attention:

  • 🩺 Audit Templates : Identify duplicate templates, naming inconsistencies, weak content, and configuration issues, with recommendations for improvement.
  • 📊 Usage Report : Discover your most-used templates, top template creators, and template usage patterns.
  • 🧩 Find Coverage Gaps : Identify projects and work item types without templates and get ready-to-use template suggestions for important gaps.

These insights help you make informed improvements without manually reviewing every template.

Create and Improve Templates with AI

Writing template content from scratch can be time-consuming. Atlassway Agent helps simplify the process.

Suggest Content generates structured content for new custom templates based on the selected project and work item type.

Already have a template but want to improve it? Improve with AI can enhance the Description, Template Name, and Summary, helping make your content clearer and more consistent.

You can review every suggestion before saving it, with options to Try Again, Discard, or Keep & Save.

AI Assistance, You Stay in Control

Atlassway Agent is designed to assist not take over. Whether you’re asking how to use the app, analyzing your templates, identifying missing coverage, or generating content, you decide what to apply.

With Atlassway Agent, managing Jira templates becomes simpler, faster, and more intelligent right where you work.