Managing Jira licenses, user access and storage can quickly become time-consuming. Administrators often need to analyze large amounts of data to understand their current environment, identify potential savings, and determine what requires attention.
With the latest AI-powered capabilities in License Cost Optimizer for Jira, you can now get answers directly from the app and gain instant insights into your Jira environment.
Meet Help and Insights two AI features designed to make Jira administration simpler and more efficient.
Instead of searching through documentation to find the right instructions, simply ask Help a question in natural language.
Help provides clear guidance based on the License Cost Optimizer documentation and can direct you to the relevant documentation when you need more details.
You can ask questions such as:
How do I set up automatic license suspension?
How do I revoke a product from several users?
Where can I find the largest attachments?
How do I configure an automation rule?
Just ask your question and follow the suggested steps directly from the app.
While Help answers your how-to questions, Insights helps you understand the data on the page you are currently viewing.
With a single click, Insights analyzes the available data and provides an AI-generated summary with key metrics, findings, recommendations, and suggested next steps.
Understand your current license usage and identify users who may require attention.
Insights can highlight:
Active users and license utilization
Reclaimable seats
Users inactive for 30+ days
Users who have never accessed a product
Suspended users
This makes it easier to identify potential opportunities to optimize your licenses.
The Reclaim Plan helps you review inactive users and identify potential licenses to reclaim.
Insights can highlight inactive users, reclaimable seats, and users who have been inactive for 90+ days, helping you decide which accounts may need further review.
The Access Paths analysis helps you understand how product access is granted through groups.
It can identify multiple access paths, empty groups that still provide access, and products granted through several groups.
This gives administrators better visibility into how access is managed.
The Rule Coverage analysis provides an overview of your automation rules.
You can see:
Users covered by enabled rules
Users not covered by automation
Seats targeted by automation
Dry-run rules
Disabled rules
This helps you understand what your automation rules currently cover and where additional coverage may be needed.
License Cost Optimizer also helps administrators understand their attachment storage.
Insights can identify potential cleanup candidates by showing:
Total attachments
Potentially recoverable storage
Attachments linked to completed work
Largest work items by attachment size
Projects using the most storage
Before taking action, Insights helps you understand the attachments in your current selection, including total size, matching work items, and finished versus open work.
The Capacity Outlook provides a clear view of your current storage situation, including:
Total storage used
Capacity utilization
Remaining capacity
Projects with attachments
Work items containing attachments
Projects using the most storage
The two features have different purposes:
| Feature | Purpose |
|---|---|
| Help | Answers how-to questions and guides you through the app |
| Insights | Analyzes your current data and highlights findings and next steps |
Think of it simply:
Need to know how to do something? → Ask Help.
Want to understand your data? → Click Insights.
Need more details? → Follow the documentation link provided by Help.
With Help and Insights, License Cost Optimizer for Jira brings AI assistance directly into your administration workflow.
Get answers faster, understand your license and storage data, and identify areas that may need attention — without spending hours searching through documentation or manually reviewing everything.
Less searching. Less manual analysis. More visibility.
Discover the AI-powered capabilities of License Cost Optimizer for Jira and make Jira administration simpler.
Looking for more ways to optimize your Jira experience? Explore our full range of Atlassway apps and discover powerful solutions designed to simplify workflows, improve productivity, and help you get more from Jira
