Crédit Agricole – From a complex, app-heavy Server setup to a lean, governed Jira Cloud — with Xray, EazyBI and Jira Align integrated for scale.

Case Study — Crédit Agricole: Jira Server → Cloud Migration & Governance | Atlassway
Financial Services

Crédit Agricole — Jira Server → Cloud Migration & Governance

From a complex, app-heavy Server setup to a lean, governed Jira Cloud — with Xray, EazyBI, and Jira Align integrated for scale.

Overview

Crédit Agricole’s technology teams engaged Atlassway to migrate their Jira Server to Jira Cloud for the CATS entity . The mission: deliver a risk-free migration, rationalize legacy apps, and reconnect Jira Align for portfolio visibility — all while reducing cost and improving maintainability.

Entity: CATS (Crédit Agricole) Entity: Sofinco (Crédit Agricole)

Challenges

  • Legacy Server instance with numerous outdated plugins and redundant customizations
  • Rising licensing/maintenance costs and fragmented governance
  • Zero-downtime requirement and strict data integrity in a regulated environment
  • Cloud integration required for Xray (testing), EazyBI (reporting), and Jira Align

Approach

  1. Audit & Health Check — assessed data model, workflows, app usage, dependencies
  2. Co-planning with Atlassian — coordinated with the Atlassian Cloud Migration team to de-risk steps
  3. App Rationalization — replaced legacy plugins with native Cloud capabilities (Automation, validators, field properties, filter subscriptions)
  4. Migration Execution — executed phased move with validation and fallbacks
  5. Post-Migration Checks — data integrity, performance, permissions, notifications
  6. Jira Align Reconnection — restored synchronization for portfolio-level planning
  7. Governance & Enablement — standards, roles, documentation; trained admins (Aram, Aline)

Key Metrics

0

Users in scope (Sofinco)

0

Projects standardized (Sofinco)

0

Core platforms integrated (Xray, EazyBI, Align)

Results

On time

Zero-disruption migration

Lower TCO

Reduced plugin spend

Governed

Standard workflows & roles

Client Reviews

“Atlassway combined deep technical skill with a true understanding of our governance needs. Their structured approach and clear communication made the migration seamless , and the restored Jira Align visibility now drives real decision-making at portfolio level.”
— Aram Kalanyan, Project Manager CATS · Crédit Agricole
”Atlassway turned a complex migration into a clean, governed Cloud setup. Clear planning, no surprises, and thorough documentation
— Bérénice Lepercque-Planchon, Program Lead Sofinco · Crédit Agricole

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